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    Courier Integration - Can I override the special instructions on a label?

    The special instructions which are printed on a courier label can be overridden on a per store/per courier basis. 

    This allows you to specify a certain instruction against all of your shipments, for example you may want an instruction to "Deliver to consignee only" for all items sent with a specific courier. 

    To do this go to ship.citruslime.com and log in. Navigate to 'Setup Services & Rules', then click the 'ADD CARRIER SPECIAL INSTRUCTIONS' button. 

    Within this page, click on New to add a new rule. You then select your store, courier and enter the overriding Special Instructions. Finally click Save.

    Last updated at November 6th, 2018

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