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    Step 2 // Basic use of the POS Register

    In this section of our Getting Started guide, we look at some of the more basic tasks that you'll need to carry out when using the Point Of Sale.

    We'll help you find your way around the register and guide you through processes such as how to add items to a transaction, creating and setting a customer on a transaction, and tendering a sale.

    This is by no means an exhaustive guide, and there are many more features, processes and functionalities that are described elsewhere in this knowledgebase.  The idea of this section is to cover the basics needed to start you trading through the Point Of Sale.


    Selecting a Register


    Opening a new batch

    You'll need to open a batch to start trading on Cloud POS:


    Locating an item to sell

    How to add items to a transaction:


    Creating a new customer in the Point Of Sale

    Create a customer to add to the transaction:


    Adding an existing customer to a transaction

    How to search for and find a customer:


    Making a basic sale

    Tendering a transaction through POS:


    Returning an item

    How to return an item that was previously sold through Cloud POS:


    Transaction Types

    Here we look at the different types of transactions you can create in Cloud POS:


    Deposits

    How to take a deposit against an order:


    Finding a Customer Order

    Learn how to locate an existing customer order in the system:


    Picking up an order

    We look at how to fully or partially pick up an existing order:


    Receipt Journal

    Guidance on how to locate receipts for previous transactions:


    Closing a batch

    Here we discuss the end-of-day procedure and how to understand the X and Z Reports:

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