How do I set my store as a Click and Collect location?
In a multi-store Cloud POS group with an ecommerce site, you can dictate whether an individual store is displayed on your ecommerce site as a location available for Click and Collect.
This is useful functionality, as it allows you to prevent Click and Collect orders from being placed for collection at locations where you may not wish for customers to arrive. Some examples might be:
- Your main dispatching warehouse, which may not be a customer-facing environment;
- If you close a store for a period of time for a refit and are not able to serve customers whilst this is underway;
- If the store has been created in your Cloud POS group but is not open to the public as yet;
To make a store a Click and Collect location (or to hide it as a Click and Collect location), from the main menu in Cloud POS backoffice, navigate to Setup and then Stores;
Click Edit next to the relevant store and scroll to the Ecommerce Configuration section. There you will see a check box which, when selected, makes that store a Click and Collect location visible on your ecommerce site:
When changing either of the above settings, ensure that you scroll to the foot of the page and click the Save button.
NOTE: It can take up to 24 hours for any changes to become visible on the ecommerce site.