To enhance the security of your Cloud POS group, you have the option to enable Two-Factor Authentication (2FA). 

This feature can be activated by a cashier with Administrator-level access and is applied at the group level.

There are three levels available:

Disabled - 2FA is not in use 

Enabled - 2FA is available but not mandatory

Enforced - 2FA is mandatory

The setting for this is located under the Cashier Settings section of the Configuration page in Cloud POS Back Office:

Configuration Page

Once you have made the selection you require, scroll to the foot of the page and click Save. 
 

How does a cashier setup their 2FA? 

If 2FA is enabled for your group, cashiers will see this page when they login to the Back Office/Point of Sale;

There are two types of 2FA available: SMS Verification and Authenticator App. 

Cashiers can choose to use SMS Verification alone or both SMS Verification and an Authenticator App. P{lease note that SMS Verification must be set up first before configuring the Authenticator App.
 

SMS Verification

1) The cashier will need to enter their mobile/cell number in to the field and they can then send a text message with a unique code. 

If the cashier has a mobile number set against their cashier, this will autofill but you can amend it before sending the SMS message.

 

The text message contains the Security Code;



2) Enter the security code received via SMS to verify your number.

3) Upon verification, you will be directed to the Back Office/Point of Sale.

For subsequent logins, you will need to send an SMS message to access Cloud POS;
 

Authenticator App Verification

1) Once the SMS Verification is ‘Enabled’, you will need to click Set Up;
 

2) Click to Send SMS and enter your Authenticator Code before clicking VERIFY;
 

3) You now need to connect the Cloud POS 2FA with an authenticator app. 

Cloud POS 2FA supports all 2FA applications such as Google Authenticator, Microsoft Authenticator, Duo Mobile ect.

You can either scan the QR code (in the app itself, not just with your phone camera) or you can use the Manual Entry Code;

4) Use the Authentication Code and VERIFY;

5) Once you're verified, you will be directed to the Back Office/Point of Sale. 

 

How do I login when I have completed the 2FA setup?

Once you have completed the 2FA setup, you will be directed to this screen when logging in;

You can verify using the SMS Verification or Authenticator App.