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    Backoffice // How do I resend an eReceipt?

    You can send as many copies of an eReceipt as is required from the customer's transaction history, located in the Back Office.

    Go to Customers, Receipts & Orders > Customers and locate the correct customer using the searchable grid.

    Select the Purchase History tab.


    Locate the correct transaction and select RE-SEND E-RECEIPT


    NOTE: The customer account must have an email address saved.


    Last updated at February 15th, 2019

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