Cloud POS // Character restrictions for Item Lookup Codes, Descriptions & Serial Numbers
Allowed special characters
Item lookup codes on items have a character limit of 25. The description has a character limit of 255, which will be truncated to create a barcode description with a 30 character restriction.
Be aware that Item Lookup Codes exceeding 16 characters are unlikely to print correctly on barcode labels. This is due to the barcode which is generated, being too long to fit on the label. When creating an item, you will see the following warning once an Item Lookup Code exceeds 16 characters:
Matrix parent item descriptions have a character restriction of 30 Characters, leaving 225 Characters for the child (component) description which will allow for a full 255 character description when created.
The only characters not allowed in an item lookup code are:
There are no restrictions on the characters which can be used in a serial number, although serial numbers cannot be longer than 20 characters.