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    Cloud POS // Can I add an Inactive Item to the Point Of Sale?

    How to add an item that is inactive to a transaction

    It is possible to make an item inactive by going to the backoffice and finding the item.  Once in the item, there is a tick box that can be un-ticked to deactivate the item.  This will mean the item cannot be added to Purchase Orders or searched for from the Point of sale:

    If we search for this item in POS, we will not find it, as below:

    It is, however, still possible to add an offline item to the POS if you scan the item or enter the lookup code in the search field:

    This will then warn you that the product is inactive and give you the option to add to the point of sale or not:

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