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    How do I cancel a Workorder (or Layaway, Quote)?

    For notes on removing a workshop job, click here

    Unrequired orders can be removed fully from the POS system.

    To make removing an order as easy as possible we would recommend creating a non-inventory item called ‘cancelled order’. The reason for this is the Citrus-Lime POS does not allow orders to tender with no items in them, so you cannot accidentally close an order, the non-inventory item will give you a zero-value item to put into the order to tender it to completion without incorrectly reporting the sale or a real item.

     

     

    Within POS, click to recall orders and find the relevant workshop order

    Add item to cancel the order created above, then click edit to remove any items that may be on the order that are no longer required.

    Click select all for pick up

    Then tender the transaction to complete and close the order.

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