You may stock products or run promotions where you wish to offer customers a discount for bulk purchases of an item.  This is supported on the Cloud POS platform by using Volume Discounting.

This functionality allows you to apply a percentage discount to an item, based on the quantity of the item a customer purchases.  You are also able to create multiple volume discounts for different quantity purchases.

You can also vary the discount amount across the range of Price Levels A to E, so different percentage discounts can be applied to customers set up to use price levels.  See the Related Articles for further information on Price Levels.

Volume Discounting is set up per item, on the item card in the Back Office.

Setting up a volume discount

1) If you know the Item Lookup Code/Alias barcode of the item you want to set up for volume discounting, or you have the barcode to hand, you can use the Quick Search feature from anywhere in the Back Office by pressing Alt + S on your keyboard. You can then scan or type in the barcode to go directly to that item card.

2) If you don't have the barcode to hand, from the main menu in the Back Office, expand the Items heading and then click on Items:

3) Use the wildcard search or the column filters to locate the item that you wish to edit, and double click on it to open it.

4) Click on the Advanced tab, and then scroll down to the Volume Discounting section. Click on New in the top left.

5)  A panel will open – fill out the relevant fields to set up your Volume Discount:

Qty. Level:  This is the quantity of the item that needs to be purchased to qualify for the discount.

Base Discount: The standard percentage discount you wish to apply. This will be applicable for any customer who purchases the necessary quantity of the item.

Level A to Level E:  If you wish, you can now set different discount amounts for each price level. When you enter an amount in the Base Discount field, it will auto-populate Levels A-E with that amount. If you want to change that, you can just edit Levels A-E with whatever discounts you'd like.

6)  When you're happy with the discounts, click the Save button.

How this works in practice

Let's look at some examples to further explain how this works in practice:

Basic volume discount

In the example below, we have specified that any customer who purchases two of this item will receive a 10% discount off the standard price of the item:

In Point Of Sale, if we only add one of the item to the transaction, it is added at the regular price of £200.00:

However, if we add two of the item, the volume discount takes effect and the 10% discount is applied to the item price, bringing it to £180 each:

Additional volume discounts

We can create multiple discounts on the item, so the greater the quantity purchased, the greater the discount.  Using our example from above, we can add another discount so that if the customer purchases five of the item, they receive a 20% discount:

In Point Of Sale, when five of the item are added to the transaction, the 20% discount takes effect:

You can build up volume discounts like this as often as you need.

Volume discounts using Price Levels

In the example below, we have chosen to set different discounts for each price level.  The basic discount for purchasing three of the item is 10%.  Customers we have set to use Price Level A will receive a 12% discount on the item when they purchase three of the item, with increasing levels of discounts up to a 50% discount per item for customers set on Price Level E.

Editing or cancelling a volume discount

If you need to edit an existing volume discount, you can click on the blue pencil icon next to it, make the necessary changes, then click on Save.

To remove a volume discount, click on the red rubbish bin icon next to the discount you wish to remove.  When it asks you if you're sure you want to do this, click Yes.