(000) 000 0000 support@helpjuice.com

Looking for

You will find your answers here!

Sorry, we didn't find any relevant articles for you.

    Enabling Click And Collect with V12 finance

    Allowing your customers to use the Click & Collect option when paying for items using V12 finance

    The latest checkout on the ecommerce platform now allows customers to place a Click and Collect order and use V12 finance to pay for their items.  

    If this is something you would like to offer on your ecommerce site, you must contact V12 and request that the Click and Collect option is enabled within your V12 account

    Citrus-Lime cannot complete the setup of this functionality on your website until V12 confirm to us that they have enabled the option for you.  Once we receive confirmation we can carry out the necessary technical steps to put this feature in place for you.

    NOTE:  Clicking the 'Allow finance on Click & Collect Orders' checkbox on the managefinance.aspx within Merchant Tools does not automatically enable the functionality on your website.  Please follow the guidance above to ensure that the setup process is successful.

    You MUST also create a new tender type in Cloud POS with the description Mobile Payment and type Cash, as below:


    See the Related Article for guidance on how to create a new tender type. 

    When a finance Click & Collect order is downloaded to Cloud POS, the last four digits of the customer's payment card will come through to Cloud POS within the finance order information.  This is used to verify the collection in-store.

    Was this article helpful?

    Still can't find
    what you are looking for?

    Our support team is here to help you.

    Contact Support

    Powered by