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    Merchant Tools - Creating a Gift Certificate

    This article describes how to create a code used by your customers to discount an order on your ecommerce site.

    You will need to login to the backend (Merchant Tools) of your website, from here go to the Marketing and Promotions section of the menu and then click on Gift Certificates.

    This will take you to the Manage Gift Certificates page, click the Add button, then fill out the details for your Gift certificate, in the example below I have created a Gift Certificate for myself with a value of £100 that never expires:

    For your customer to use this code they need to get to the page where they enter the card details to pay for the order, on this page should be a field called Gift certificates, they can enter the code and click apply:

    After clicking apply it will show the amended value of the order, if the gift certificate has value left after paying for the order it shows that value as below:

    You can check the usage on gift certificates by going back to the relevant section on Merchant tools and clicking on the Gift Certificate Usage tab.

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